Account Verification at eh999
Verification is how we protect your account and make sure your balance reaches the right wallet. The first time you submit a withdrawal above a certain threshold, or when our system picks up a discrepancy, we will ask you to confirm your identity. A national ID card or a valid passport works — upload clear photos of both sides through the document
section in your account settings. We also check that your registered wallet number — bKash, Nagad or Rocket — matches the one you use for transactions. Once you clear verification, withdrawal requests process without repeating the document step.
- National ID or Passport — Prepare a clear photo of your national ID card or valid passport, both sides readable, before you start the upload.
- Upload via Account Settings — Log in, open account settings, go to the document section, and upload the required images. Our team reviews them and confirms.
- Wallet Number Match — We check that your bKash, Nagad or Rocket number on file matches the wallet you are using. Mismatches slow the process down.
- Verification Complete — After approval, your account is marked verified. Future withdrawal requests process without needing you to submit documents again.